Get in touch with us about pensions, finances, real estate or administrative matters -- no obligation.

Contact form for private individuals

General contact and service for private individuals (insured persons with 3rd pillar), BVG (insured persons with 2nd pillar) and real estate customers.

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Contact for private clients (3rd pillar)

Tel.: 00800 873 873 00
Fax: 00800 873 874 00

Service times:
Monday - Thursday 8 a.m. - 6 p.m.
Friday 8 a.m. - 5 p.m.

Swiss Life Ltd
Customer Services Private Individuals
General-Guisan-Quai 40
P.O.Box
CH-8022 Zürich

Contact for insured persons with BVG (2nd pillar)

Tel.: +41 (0)43 284 33 11
Fax: +41 (0)43 284 63 11

Service times:
Monday - Thursday 8 a.m. - 6 p.m.
Friday 8 a.m. - 5 p.m.

Swiss Life Ltd
Customer Services Companies
General-Guisan-Quai 40
P.O. Box
CH-8022 Zürich

Contact for real estate
(Swiss Life Immopulse)

Tel.: +41(0)43 284 49 99


Service times:
Monday - Thursday 8 a.m. - 6 p.m.
Friday 8 a.m. - 5 p.m.

Swiss Life Ltd
Customer Services Immopulse
General-Guisan-Quai 40
P.O. Box
CH-8022 Zürich

Customer panel

Swiss Life myWorld lets you keep track of all your pension data and gives you online access to your pension documents.

Customer panel for private individuals

Join other customers in shaping the future of our products and services.

Top three self-services

Address change

Have you moved? Please let us know your new address.

Pension certificate

Want to see your current pension benefits? You can download your personal pension certificate online or request a copy by post.

Tax certificate

Need a copy of the tax certificate for your Swiss Life product? We will send it to you immediately.

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