Privacy policy

This data protection declaration is intended to provide you with transparent information about the processing of personal data at Swiss Life Immopulse. 

Introduction

Swiss Life Immopulse is a business area of Swiss Life Ltd that provides services related to real estate and processes your personal data when you use these services.

Swiss Life Ltd (hereinafter Swiss Life or we) takes the protection of your privacy and personal data extremely seriously. The relevant principles of data protection legislation and other regulatory requirements accordingly apply in everyday practice at Swiss Life.

This includes ensuring that Swiss Life adequately and consistently protects your personal data and safeguards the confidentiality, integrity, availability, traceability and proportionality requirements when processing your data.

Please find below an overview of the processing carried out on personal data by Swiss Life Immopulse. This description is not exhaustive. Other matters relevant to data protection are also dealt with in other specific data protection declarations or general contract and business conditions, conditions of participation and similar documents.

Further information on data protection in relation to individual products or business activities, as well as the processing of your data on our website, can be found at https://www.swisslife.ch/privacy.

Responsible party

In accordance with data protection law, the following company is responsible for the data processing described here:

Swiss Life Ltd
General-Guisan-Quai 40
P.O. Box, 8022 Zurich

For data protection concerns, you can contact us at the following address

Swiss Life Ltd
Data protection consultant
General-Guisan-Quai 40
P.O. Box, 8022 Zurich
E-mail: datenschutz@swisslife.ch

Categories of personal data processed

In connection with the services provided by Swiss Life Immopulse, we process, in particular, the following categories of personal data for the purposes set out in no. 4:

• Master data (e.g. first and last names, street, number, place of residence, country of domicile, gender, date of birth, age, marital status, tax domicile, languages, nationalities, country of birth, e-mail address, residence permit, telephone number and other data relating directly to you);
• Property data (e.g. type, location, size, price and possible use);
• Payment data (e.g. payment method data, date and sum of incoming payments, outstanding and paid invoices, reminders)
• Contract data (e.g. data from offers, information on contract conclusions and contracts and their fulfilment, enforcement and termination and other contract-related information);
• Data to fulfil our legal obligations and associated clarifications and reporting
• Behavioural and preference data (information about specific actions, e.g. payments, the use of electronic communications, interaction with social media profiles, contacts with distribution partners etc.; information about your needs and interests, which we obtain from analysis of existing data but also data from third parties);
• Communication data (e.g. type, time and place of communication and its content).

 We usually receive this data from you, but also potentially from third-party sources such as your family members, address service providers (master data), address providers, cooperation partners, credit reporting agencies and other information service providers (e.g. master and financial data), representatives of you and other persons associated with you (e.g. contract data), offices (e.g. information we use for preferential data) and other sources (e.g. the media or Internet).

If you act on behalf of third parties or provide us with data of third parties, we assume that you have informed these third parties about our processing of their personal data. If these persons object to our data processing, this may have an impact on the contract concluded with you.

Processing purposes 

Swiss Life processes your personal data (no. 3) in connection with real estate services, in particular for the following purposes:

• Fulfilment of statutory and other legal requirements (e.g. from self-regulation, industry standards, official instructions and internal stipulations, e.g. on the prevention of money laundering and the financing of terrorism, clarification of legal and reputation risks, reporting, fulfilment of duties of disclosure, information provision and reporting, archiving, handling complaints and other notifications, monitoring of communication, internal or external investigations, disclosure of documents to the authorities, support in the prevention, detection and investigation of criminal offences and other breaches). We process in particular master data, contract, property and payment data, communication data and, in some cases, behavioural data for these purposes;
• Initiation, conclusion, administration and fulfilment of contracts for the brokerage of real estate or for the analysis and valuation of real estate (in particular property intake and valuation, documentation, negotiation and conclusion, advice, communication, risk assessment, planning, scheduling and client advising, contract management and customer data management, enforcement of contracts (collection, court proceedings etc.), bookkeeping and communication etc.). Processing and administering offers and contracts, including forwarding data to our cooperation partners. For this purpose, we mainly process master data, contract data, financial data and communication data.
• Processing inquiries from real estate portals, maintaining search profiles and processing purchase offers (documenting search queries and search profiles, communication, financing review, scheduling and client advising). Processing and management of inquiries about real estate, from search profiles and purchase offers, including the forwarding of data to our cooperation partners. For this purpose we process, in particular, master data, property data, payment data and communication data.
• Prevention, risk management, legal protection (e.g. risk assessments, prevention of misuse, internal and external investigations, legal proceedings, corporate management and ‑development). For this purpose we process, in particular, master data, contract data and financial data, as well as behavioural and communication data.
• Market research and product development (e.g. analysing the use of our offers, evaluating and improving existing offers and developing new offers). For this purpose we process, in particular, your master data, but also communication data and information from customer surveys, other surveys and studies and other information, e.g. from media monitoring services, from the media, from social media, from the Internet and from other public sources.
• Marketing (e.g. transmission of information and advertising from us and third parties, e.g. as a newsletter or printed matter, targeted addressing of existing customers, holding customer events and competitions, personalisation of information and advertising). To that end, we link data that we process about you and determine preferential data. You may object to the processing for marketing purposes at any time by notifying us. Further information on your rights can be found in no. 8.
• Additional purposes: e.g. security purposes, monitoring buildings and publicly accessible premises, internal administration, training and education, bookkeeping, data archiving, managing IT, safeguarding our rights, evaluating and improving internal processes, statistics and research, safeguarding other legitimate interests.
• Customer service: As part of our customer service, one of our service units may contact you. Swiss Life processes your personal data within the scope of our service units to make appointments for advisory meetings and manage existing customer relationships.

"Processing" means any handling of personal data, e.g. its collection, storage, use, disclosure and deletion, as well as automated evaluation and the determination of preferential data, for risk assessment purposes or to conduct statistical evaluations. This also includes profiling, i.e. automated processing for analysis and forecasting purposes (e.g. to combat money laundering and the financing of terrorism, to combat abuse, for customer care and for marketing purposes.

Data recipients

We may disclose data pursuant to no. 3. in particular to the following categories of recipient to the extent required for the purposes pursuant to no. 4:

• Real estate portals, such as Homegate
• Counterparties and banks in transactions;
• Our Group companies (for details see www.swisslife.com/en/home/about-us.html);
• Real estate brokers, address providers and brokers;
• Authorities, courts and offices;
• Other third parties, e.g. banks or cooperation partners;
• Internal and external service providers (e.g. IT service providers, address and shipping service providers, marketing, distribution, communication or printing service providers, service providers in building management, credit reporting agencies, debt collection service providers, consulting firms, auditors, etc.).

These recipients may be located abroad (e.g. when transmitting personal data to banks and other bodies in connection with assets located abroad, when purchasing IT services, in legal proceedings abroad, etc.). Your data may therefore be processed anywhere in the world, including outside the EU or the European Economic Area (e.g. in the US). Not all of these countries have a level of data protection equivalent to Swiss law. We therefore take contractual precautions and generally make use of standard contractual clauses (further information can be found at www.edoeb.admin.ch/edoeb/en/home/data-protection/handel-und-wirtschaft/transborder-data-flows.html ), unless an exception applies (e.g. in legal proceedings abroad, in cases of overriding public interest if the processing of a contract requires such disclosure, if you have given your consent). 

Duration of processing 

We process your data for as long as our processing purposes, the statutory retention periods and our legitimate interests in processing for documentation and evidence purposes require or storage is technically necessary. The storage duration is based on legal and internal regulations and the processing purposes (no. 4). If these purposes have been achieved or no longer apply and there is no longer any obligation to retain it, we will delete or anonymise your data as part of our usual procedures.

Your rights

You have certain rights as defined by the relevant legal conditions and framework:

• to request information from us as to whether and which data we process about you;
• that we correct data if it is inaccurate;
• to object to our processing and to request the deletion of data if we are not obliged or entitled to further processing;
• to ask us to hand over certain personal data in a conventional electronic format or transfer the data to another controller;
• to revoke your consent if our processing is based on your consent.

If we notify you of an automated decision in a specific instance, you have the right to state your position and to request that the decision be reviewed by a natural person.

If you wish to exercise any rights against us, please contact us in writing (no. 2). In order to rule out misuse, we need to identify you.

If you do not agree with our handling of your rights or data protection, please let us know as specified under no. 2. You can contact the Swiss supervisory authority at https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact/address.html.

Restriction of the range of products and services

Swiss Life Switzerland acts exclusively for clients whose head office or domicile is in Switzerland. No marketing or sales activities take place abroad.

Should you be interested in our products as a person domiciled outside Switzerland, we recommend you contact a representative of the Swiss Life Group near you or one of our Group companies via their website (https://www.swisslife.com).

Right of modification

Swiss Life reserves the right to modify this data protection declaration without prior notice to take account of current statutory provisions and changed business procedures. We will actively inform persons whose contact details are registered with us about major changes as and when they occur, provided this is possible without disproportionate effort. As a general rule, the data protection declaration in its current version at the start of processing applies for data processing. This data protection declaration does not form part of the contract.

© Swiss Life, December 2020

The purpose of this data protection declaration is to provide you with transparent information about the processing of personal data for our investment products

Introduction

Swiss Life Ltd (hereinafter Swiss Life or we) takes the protection of your privacy and personal data extremely seriously. Accordingly, the relevant principles of data protection legislation, the Insurance Policies Act, insurance supervisory legislation and other regulatory requirements apply in everyday practice at Swiss Life.

This includes ensuring that Swiss Life adequately and consistently protects your personal data and assigns top priority to confidentiality, integrity, availability, traceability and proportionality requirements when processing your data. Please find below an overview of the processing activities of personal data carried out by Swiss Life. This description is not exhaustive. Other matters relevant to data protection are additionally dealt with in other specific data protection declarations or general policy conditions and terms and conditions of business, entry conditions and similar documents.

Further information on data protection in relation to individual products or business activities, as well as the processing of your data on our website, can be found at https://www.swisslife.ch/privacy.

Responsible controller

In accordance with data protection legislation, the following company is responsible for the data processing described here:

Swiss Life Ltd
General-Guisan-Quai 40
P.O. Box, 8022 Zurich

For queries concerning data protection law, you can contact us at the following address:

Swiss Life Ltd
Data Protection Officer
General-Guisan-Quai 40
P.O. Box, 8022 Zurich

E-mail: datenschutz@swisslife.ch

As custodian bank, Lienhardt & Partner is responsible in particular for reviewing and complying with the statutory requirements as an individually responsible party. Further information on data protection can be found on the relevant Lienhard & Partner website (www.lienhardt.ch/datenschutzerklaerung).

Categories of personal data processed 

In connection with investment products, we process the following categories of personal data in particular for the purposes set out in section 4:

• Master data (e.g. first and last names, street, number, place of residence, country of domicile, gender, date of birth, age, marital status, tax domicile, languages, nationalities, country of birth, e-mail address, telephone number, type of employment, residence permit and other data relating directly to you);
• Payment data (e.g. payment method data, date and amount of incoming payments)
• Contract data (e.g. data from offers and applications including any supplementary questionnaires on the investment and risk profile for determining the investment strategy and investment preference, information on the conclusion, fulfilment, enforcement and termination of contracts and other information in connection with contracts);
• Data for the fulfilment of our legal obligations and associated clarifications and reporting, such as AEOI/FATCA and AMLA (in particular US citizens/dual citizens, clarification of economic background, beneficial owners, politically exposed persons, comparison with sanction lists);
• Behavioural and preference data (information about specific actions, e.g. payments, the use of electronic communications, interaction with social media profiles, contacts with distribution partners etc.; information about your needs and interests which we obtain from both the analysis of existing data and data from third parties);
• Communication data (e.g. type, time and place of communication and its content).

We usually receive this data from you, but also potentially from third-party sources such as your family members, custodian bank, address service providers (master data), credit reporting agencies and other information service providers (e.g. master and financial data), representatives of you and other persons associated with you (e.g. contract data), offices (e.g. information we use for preferential data) and other sources (e.g. the media or Internet).

If you act on behalf of third parties or provide us with data of third parties, we assume that you have informed these third parties about our processing of their personal data. If these persons object to our data processing, this may have an impact on the contract concluded with you.

Processing purposes

Swiss Life processes your personal data (section 3) in connection with investment products in particular for the following purposes:

• Fulfilment of statutory and other legal requirements (e.g. from self-regulation, industry standards, official instructions and internal stipulations, e.g. on the prevention of money laundering and the financing of terrorism, clarification of legal and reputational risks, reporting, fulfilment of duties of disclosure, information provision and reporting, archiving, handling complaints and other notifications, monitoring of communication, internal or external investigations, disclosure of documents to authorities, support in the prevention, detection and investigation of criminal offences and other breaches). We process in particular master data, contract and payment data, communication data and, in some cases, behavioural data for these purposes;
• Initiation, conclusion, management and execution of contracts for investment products (in particular acquisition, advice and support as well as pension and financial analysis, financial, pension, inheritance and estate planning or for the pension and insurance check, processing and review of applications including appropriateness assessment of investment, processing and management of offers and contracts including forwarding of data to our cooperation partners and the custodian bank). For this purpose we process, in particular, master data, contract data, financial data, communication data and data of the custodian bank’s contact persons.
• Prevention, risk management, legal protection (e.g. risk assessments, prevention of misuse, internal and external investigations, legal proceedings, corporate management and ‑development). For this purpose we process, in particular, master data, contract data and financial data, as well as behavioural and communication data.
• Market research and product development (e.g. analysing the use of our offers, evaluating and improving existing offers and developing new offers). For this purpose we process, in particular, your master, behavioural and preference data, but also communication data and information from customer surveys, other surveys and studies and other information, e.g. from media monitoring services, from the media, from social media, from the Internet and from other public sources.
• Marketing (e.g. transmission of information and advertising from us and third parties, e.g. as a newsletter or printed matter, targeted addressing of existing customers, holding customer events and competitions, personalisation of information and advertising). For this purpose, we link data that we process about you and determine preference data. You may object to processing for marketing purposes at any time by notifying us. Further information on your rights can be found in section 7.
• Additional purposes: e.g. security purposes, monitoring buildings and publicly accessible premises, internal administration, training and education, bookkeeping, data archiving, managing IT, safeguarding our rights, evaluating and improving internal processes, statistics and research, safeguarding other legitimate interests.
• Customer service: As part of our customer service, one of our service units may contact you. Swiss Life processes your personal data within the scope of our service units to make appointments for advisory meetings and manage existing customer relationships.

“Processing” means any handling of personal data, e.g. its collection, storage, use, disclosure and deletion, as well as automated evaluation and the determination of preferential data, for risk assessment purposes or to conduct statistical evaluations. This also includes profiling, i.e. automated processing for analysis and forecasting purposes (e.g. to combat money laundering and terrorism financing, to combat abuse, for customer care and for marketing purposes).

Data recipients

We may disclose data pursuant to section 3 in particular to the following categories of recipient to the extent required for the purposes pursuant to section 4:

• The custodian bank;
• Counterparties and banks in transactions;
• Our Group companies (for details see www.swisslife.com/en/home/about-us.html);
• Real estate brokers, address providers and brokers;
• Authorities, courts and offices;
• Other third parties, e.g. banks or cooperation partners;
• Internal and external service providers (e.g. IT service providers, address and shipping service providers, marketing, distribution, communication or printing service providers, service providers in building management, credit reporting agencies, debt collection service providers, consulting firms, auditors, etc.).

These recipients may be located abroad (e.g. when transmitting personal data to banks and other bodies in connection with assets located abroad, when purchasing IT services, in legal proceedings abroad, etc.). Your data may therefore be processed anywhere in the world, including outside the EU or the European Economic Area (e.g. in the US). Not all of these countries have a level of data protection equivalent to Swiss law. We therefore take contractual precautions and generally make use of standard contractual clauses (further information can be found at www.edoeb.admin.ch/edoeb/en/home/data-protection/handel-und-wirtschaft/transborder-data-flows.html ), unless an exception applies (e.g. in legal proceedings abroad, in cases of overriding public interest if the processing of a contract requires such disclosure, if you have given your consent). 

Duration of processing 

We process your data for as long as our processing purposes, the statutory retention periods and our legitimate interests in processing for documentation and evidence purposes require or storage is technically necessary. The storage duration is based on legal and internal regulations and the processing purposes (section 4). If these purposes have been achieved or no longer apply and there is no longer any obligation to retain your data, we will delete or anonymise the latter as part of our usual procedures.

Your rights 

You have certain rights as defined by the relevant legal conditions and framework:

• to request information from us as to whether and which data we process about you;
• to request us to correct data if it is inaccurate;
• to object to our processing and to request the deletion of data if we are not obliged or entitled to further processing;
• to ask us to hand over certain personal data in a conventional electronic format or transfer the data to another controller;
• to revoke your consent if our processing is based on your consent.

If we notify you of an automated decision in a specific instance, you have the right to state your position and to request that the decision be reviewed by a natural person.

If you wish to exercise any rights against us, please contact us in writing (section 2). In order to rule out misuse, we need to identify you.

If you do not agree with our handling of your rights or data protection, please let us know as specified under section 2. You can contact the Swiss supervisory authority at https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact/address.html.

Restriction of the range of products and services     

Swiss Life Switzerland acts exclusively for customers whose head office or domicile is in Switzerland. No marketing or sales activities take place abroad.

Should you be interested in our products as a person domiciled outside Switzerland, we recommend that you contact a representative of the Swiss Life Group near you or one of our Group companies via their website (https://www.swisslife.com).

Updating our data protection declaration

Swiss Life reserves the right to modify this data protection declaration without prior notice to take account of current statutory provisions and changed business procedures. We will actively inform persons whose contact details are registered with us about major changes as and when they occur, provided this is possible without disproportionate effort. As a general rule, the data protection declaration in its current version at the start of processing applies for data processing. This data protection declaration does not form part of the contract.

©Swiss Life, September 2022 

The purpose of this data protection declaration is to provide you with transparent infor-mation about the processing of personal data for our individual insurance products. 

Introduction

Swiss Life Ltd (hereinafter Swiss Life or we) takes the protection of your privacy and personal data extremely seriously. Accordingly, the relevant principles of data protection legislation, the Insurance Policies Act, insurance supervisory legislation and other regulatory requirements apply in everyday practice at Swiss Life.

This includes ensuring that Swiss Life adequately and consistently protects your personal data and assigns top priority to confidentiality, integrity, availability, traceability and propor-tionality requirements when processing your data. 

Please find below an overview of the processing activities of personal data carried out by Swiss Life. This description is not exhaustive. Other matters relevant to data protection are additionally dealt with in other specific data protection declarations or general policy condi-tions and terms and conditions of business, entry conditions and similar documents. 

Further information on data protection in relation to individual products or business activi-ties, as well as the processing of your data on our website, can be found at  https://www.swisslife.ch/privacy.

Responsible controller 

In accordance with data protection legislation, the following company is responsible for the data processing described here:

Swiss Life Ltd
General Guisan-Quai 40
P.O. Box, 8022 Zürich

For queries concerning data protection law, you can contact us at the following address: 

Swiss Life Ltd
Data Protection Officer
General-Guisan-Quai 40
P .O. Box, 8022 Zürich
E-mail: datenschutz@swisslife.ch

Categories of personal data processed

In connection with individual insurance products we process the following categories of personal data in particular for the purposes set out in section 4:

• Master data (e.g. first and last names, street, number, place of residence, country of domicile, gender, date of birth, age, marital status, languages, nationality, residence permit, e-mail address, telephone number, occupation, health data);
  
• Payment data (e.g. payment method data, date and amount of incoming payments, outstanding and paid invoices, reminders)
  
• Contract data (e.g. data from offers and applications including any questions on your state of health and doctor’s reports, information on the conclusion, fulfilment, enforcement and termination of contracts and other information in connection with contracts);
  
• Data in the event of a claim (e.g. questionnaires including doctor’s certificates and reports);
  
• Data for the fulfilment of our legal obligations and associated clarifications and reporting, such as AEOI/FATCA and AMLA (in particular US citizens/dual citizens, clarification of economic background, beneficial owners, controllers, politically exposed persons, comparison with sanction lists);
  
• Behavioural and preference data (information about specific actions, e.g. payments, the use of electronic communications, interaction with social media profiles, contacts with distribution partners etc.; information about your needs and interests which we obtain from both the analysis of existing data and data from third parties);
  
• Communication data (e.g. type, time and place of communication and its content).
  

We usually receive this data from you, but also potentially from third-party sources such as your family members, address service providers (master data), credit reporting agencies and other information service providers (e.g. master and financial data), representatives of you and other persons associated with you (e.g. contract data), offices (e.g. information we use for preferential data) and other sources (e.g. the media or Internet).

If you act on behalf of third parties or provide us with data of third parties, we assume that you have informed these third parties about our processing of their personal data. If these persons object to our data processing, this may have an impact on the contract concluded with you.

Processing purposes 

Swiss Life processes your personal data (section 3) in connection with individual insurance products in particular for the following purposes:

• Fulfilment of statutory and other legal requirements (e.g. from self-regulation, industry standards, official instructions and internal stipulations, e.g. on the prevention of money laundering and the financing of terrorism, clarification of legal and reputational risks, reporting, fulfilment of duties of disclosure, information provision and reporting, archiving, handling complaints and other notifications, monitoring of communication, internal or external investigations, disclosure of documents to authorities, support in the prevention, detection and investigation of criminal offences and other breaches). We process in particular master data, contract and payment data, communication data and, in some cases, behavioural data for these purposes; 
• Initiation, conclusion, management and execution of individual insurance contracts (in particular acquisition, advice and support as well as pension and financial analysis, financial, pension, inheritance and estate planning or for the pension and insurance check, processing and review of applications including the required risk assessments, assessment and calculation of claims, processing and management of offers, contracts and client requests including collection and disbursement activities. We process in particular master data, contract data, financial data and communication data for this purpose.   
• Prevention, risk management, legal protection (e.g. risk assessments, prevention of misuse, internal and external investigations, legal proceedings, corporate management and  development). For this purpose we process, in particular, master data, contract data and financial data, as well as behavioural and communication data. 
  
• Market research and product development (e.g. analysing the use of our offers, evaluating and improving existing offers and developing new offers). For this purpose we process, in particular, your master, behavioural and preference data, but also communication data and information from customer surveys, other surveys and studies and other information, e.g. from media monitoring services, from the media, from social media, from the Internet and from other public sources.   
  
• Marketing (e.g. transmission of information and advertising from us and third parties, e.g. as a newsletter or printed matter, targeted addressing of existing customers, holding customer events and competitions, personalisation of information and advertising). For this purpose, we link data that we process about you and determine preference data. You may object to processing for marketing purposes at any time by notifying us. Further information on your rights can be found in section 7.
  
• Additional purposes: e.g. security purposes, monitoring buildings and publicly accessible premises, internal administration, training and education, bookkeeping, data archiving, managing IT, safeguarding our rights, evaluating and improving internal processes, statistics and research, safeguarding other legitimate interests.
  
• Customer service: As part of our customer service, one of our service units may contact you. Swiss Life processes your personal data within the scope of our service units to make appointments for advisory meetings and manage existing customer relationships. 
  

“Processing” means any handling of personal data, e.g. its collection, storage, use, disclosure and deletion, as well as automated evaluation and the determination of preferential data, for risk assessment purposes or to conduct statistical evaluations. This also includes profiling, i.e. automated processing for analysis and forecasting purposes (e.g. to combat money laundering and terrorism financing, to combat abuse, for customer care and for marketing purposes).

Data recipients

We may disclose data pursuant to section 3 in particular to the following categories of recipient to the extent required for the purposes pursuant to section 4:

• Our Group companies (for details see www.swisslife.com/en/home/about-us.html);
  
• Real estate brokers, address providers and brokers;
  
• Previous insurers, co-insurers and reinsurers;
  
• Authorities, courts and offices;
  
• Other third parties, e.g. banks;
  
• Internal and external service providers (e.g. IT service providers, address and shipping service providers, marketing, distribution, communication or printing service providers, service providers in building management, credit reporting agencies, debt collection service providers, consulting firms, auditors, etc.).
  

These recipients may be located abroad (e.g. when transmitting personal data to banks and other bodies in connection with assets located abroad, when purchasing IT services, in legal proceedings abroad, etc.). Your data may therefore be processed anywhere in the world, including outside the EU or the European Economic Area (e.g. in the US). Not all of these countries have a level of data protection equivalent to Swiss law. We therefore take contractual precautions and generally make use of standard contractual clauses (further information can be found at www.edoeb.admin.ch/edoeb/en/home/data-protection/handel-und-wirtschaft/transborder-data-flows.html ), unless an exception applies (e.g. in legal proceedings abroad, in cases of overriding public interest if the processing of a contract requires such disclosure, if you have given your consent). 

Duration of processing 

We process your data for as long as our processing purposes, the statutory retention periods and our legitimate interests in processing for documentation and evidence purposes require or storage is technically necessary. The storage duration is based on legal and internal regulations and the processing purposes (section 4). If these purposes have been achieved or no longer apply and there is no longer any obligation to retain your data, we will delete or anonymise the latter as part of our usual procedures.

Your rights 

You have certain rights as defined by the relevant legal conditions and framework: 

• to request information from us as to whether and which data we process about you; 
  
• to request us to correct data if it is inaccurate;
  
• to object to our processing and to request the deletion of data if we are not obliged or entitled to further processing;
  
• to ask us to hand over certain personal data in a conventional electronic format or transfer the data to another controller;
  
• to revoke your consent if our processing is based on your consent.
  

If we notify you of an automated decision in a specific instance, you have the right to state your position and  to request that the decision be reviewed by a natural person.  

If you wish to exercise any rights against us, please contact us in writing (section 2). In order to rule out misuse, we need to identify you. 

If you do not agree with our handling of your rights or data protection, please let us know as specified under section 2. You can contact the Swiss supervisory authority at https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact/address.html.

Restriction of the range of products and services

Swiss Life Switzerland acts exclusively for customers whose head office or domicile is in Switzerland. No marketing or sales activities take place abroad.

Should you be interested in our products as a person domiciled outside Switzerland, we recommend that you contact a representative of the Swiss Life Group near you or one of our Group companies via their website  (https://www.swisslife.com).

Updating our data protection declaration

Swiss Life reserves the right to modify this data protection declaration without prior notice to take account of current statutory provisions and changed business procedures. We will actively inform persons whose contact details are registered with us about major changes as and when they occur, provided this is possible without disproportionate effort. As a general rule, the data protection declaration in its current version at the start of processing applies for data processing. This data protection declaration does not form part of the contract.

© Swiss Life, September 2022 

The purpose of this data protection declaration is to provide you with transparent information about the processing of personal data at the 3a Employee Benefits Foundation or applicable vested benefits foundations. 

Introduction

Swiss Life Ltd (hereinafter Swiss Life or we) takes the protection of your privacy and personal data extremely seriously. Accordingly, the relevant principles of data protection legislation, the Insurance Policies Act, insurance supervisory legislation and other regulatory requirements apply in everyday practice at Swiss Life.

This includes ensuring that Swiss Life adequately and consistently protects your personal data and assigns top priority to confidentiality, integrity, availability, traceability and proportionality requirements when processing your data.

Please find below an overview of the processing activities of personal data carried out by Swiss Life. This description is not exhaustive. Other matters relevant to data protection are additionally dealt with in other specific data protection declarations or general policy conditions and terms and conditions of business, entry conditions and similar documents.

Further information on data protection in relation to individual products or business activities, as well as the processing of your data on our website, can be found at https://www.swisslife.ch/privacy.

Responsible controller 

In accordance with data protection legislation, the following company is responsible for the data processing described here:

Swiss Life Ltd
General-Guisan-Quai 40
P.O. Box, 8022 Zurich

For queries concerning data protection law, you can contact us at the following address:

Swiss Life Ltd
Data Protection Officer
General-Guisan-Quai 40
P.O. Box, 8022 Zurich

E-mail: datenschutz@swisslife.ch 

Categories of personal data processed

In connection with the bank business Vested Benefits Foundation and 3a Employee Benefits Foundation, we process the following categories of personal data in particular for the purposes set out in section 4:

• Master data (e.g. first and last names, street, number, place of residence, country of domicile, gender, date of birth, age, marital status, date of marriage or registration of partnership, languages, nationalities, tax residence, country of birth, social security no. (OASI), e-mail address, telephone number, type of employment);
• Payment data (e.g. payment method data such as IBAN, date and amount of incoming payments);
• Contract data (e.g. data from offers, applications and contracts including any supplementary questionnaires such as investment and risk profile for determining the investment strategy, investment profile);
• Data for the fulfilment of our legal obligations and associated clarifications and reporting
• Behavioural and preference data (information about specific actions, e.g. payments, the use of electronic communications, interaction with social media profiles, contacts with distribution partners etc.; information about your needs and interests which we obtain from both the analysis of existing data and data from third parties);
• Communication data (e.g. type, time and place of communication and its content).

We usually receive this data from you, but also potentially from third-party sources such as your family members, address service providers (master data), credit reporting agencies and other information service providers (e.g. master and financial data), representatives of you and other persons associated with you (e.g. contract data), offices (e.g. information we use for preferential data) and other sources (e.g. the media or Internet).

If you act on behalf of third parties or provide us with data of third parties, we assume that you have informed these third parties about our processing of their personal data. If these persons object to our data processing, this may have an impact on the contract concluded with you.

Processing purposes 

Swiss Life processes your personal data (section 3) in connection with the bank business Vested Benefits Foundation and 3a Employee Benefits Foundation in particular for the following purposes:

• Fulfilment of statutory and other legal requirements (e.g. from self-regulation, industry standards, official instructions and internal stipulations, e.g. on the prevention of money laundering and the financing of terrorism, clarification of legal and reputational risks, reporting, fulfilment of duties of disclosure, information provision and reporting, archiving, handling complaints and other notifications, monitoring of communication, internal or external investigations, disclosure of documents to authorities, support in the prevention, detection and investigation of criminal offences and other breaches). We process in particular master data, contract, property and payment data, communication data and, in some cases, behavioural data for these purposes;
• Initiation, conclusion, management and execution of contracts with the bank business Vested Benefits Foundation and 3a Employee Benefits Foundation (in particular acquisition, advice and support as well as pension and financial analysis, financial, pension, inheritance and estate planning or for the pension and insurance check, processing and management of offers and contracts including forwarding of data to our cooperation partners. For this purpose we process, in particular, master data, contract data, financial data, communication data and data of the account and custodian bank’s contact persons.
• Prevention, risk management, legal protection (e.g. risk assessments, prevention of misuse, internal and external investigations, legal proceedings, corporate management and ‑development). For this purpose we process, in particular, master data, contract data and financial data, as well as behavioural and communication data.
• Market research and product development (e.g. analysing the use of our offers, evaluating and improving existing offers and developing new offers). For this purpose we process, in particular, your master, behavioural and preference data, but also communication data and information from customer surveys, other surveys and studies and other information, e.g. from media monitoring services, from the media, from social media, from the Internet and from other public sources.
• Marketing (e.g. transmission of information and advertising from us and third parties, e.g. as a newsletter or printed matter, targeted addressing of existing customers, holding customer events and competitions, personalisation of information and advertising). For this purpose, we link data that we process about you and determine preference data. You may object to processing for marketing purposes at any time by notifying us. Further information on your rights can be found in section 7.
• Additional purposes: e.g. security purposes, monitoring buildings and publicly accessible premises, internal administration, training and education, bookkeeping, data archiving, managing IT, safeguarding our rights, evaluating and improving internal processes, statistics and research, safeguarding other legitimate interests.
• Customer service: As part of our customer service, one of our service units may contact you. Swiss Life processes your personal data within the scope of our service units to make appointments for advisory meetings and manage existing customer relationships.

“Processing” means any handling of personal data, e.g. its collection, storage, use, disclosure and deletion, as well as automated evaluation and the determination of preferential data, for risk assessment purposes or to conduct statistical evaluations. This also includes profiling, i.e. automated processing for analysis and forecasting purposes (e.g. to combat money laundering and terrorism financing, to combat abuse, for customer care and for marketing purposes).

Data recipients

We may disclose data pursuant to section 3 in particular to the following categories of recipient to the extent required for the purposes pursuant to section 4:

• Counterparties and banks in transactions;
• Our Group companies (for details see www.swisslife.com/en/home/about-us.html);
• Real estate brokers, address providers and brokers;
• Authorities, courts and offices;
• Other third parties, e.g. banks or cooperation partners;
• Internal and external service providers (e.g. IT service providers, address and shipping service providers, marketing, distribution, communication or printing service providers, service providers in building management, credit reporting agencies, debt collection service providers, consulting firms, auditors, etc.).

These recipients may be located abroad (e.g. when transmitting personal data to banks and other bodies in connection with assets located abroad, when purchasing IT services, in legal proceedings abroad, etc.). Your data may therefore be processed anywhere in the world, including outside the EU or the European Economic Area (e.g. in the US). Not all of these countries have a level of data protection equivalent to Swiss law. We therefore take contractual precautions and generally make use of standard contractual clauses (further information can be found at www.edoeb.admin.ch/edoeb/en/home/data-protection/handel-und-wirtschaft/transborder-data-flows.html ), unless an exception applies (e.g. in legal proceedings abroad, in cases of overriding public interest if the processing of a contract requires such disclosure, if you have given your consent). 

Duration of processing

We process your data for as long as our processing purposes, the statutory retention periods and our legitimate interests in processing for documentation and evidence purposes require or storage is technically necessary. The storage duration is based on legal and internal regulations and the processing purposes (section 4). If these purposes have been achieved or no longer apply and there is no longer any obligation to retain your data, we will delete or anonymise the latter as part of our usual procedures.

Your rights

You have certain rights as defined by the relevant legal conditions and framework:

• to request information from us as to whether and which data we process about you;
• to request us to correct data if it is inaccurate;
• to object to our processing and to request the deletion of data if we are not obliged or entitled to further processing;
• to ask us to hand over certain personal data in a conventional electronic format or transfer the data to another controller;
• to revoke your consent if our processing is based on your consent.

If we notify you of an automated decision in a specific instance, you have the right to state your position and to request that the decision be reviewed by a natural person.

If you wish to exercise any rights against us, please contact us in writing (section 2). In order to rule out misuse, we need to identify you.

If you do not agree with our handling of your rights or data protection, please let us know as specified under section 2. You can contact the Swiss supervisory authority at https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact/address.html.

Restriction of the range of products and services

Swiss Life Switzerland acts exclusively for customers whose head office or domicile is in Switzerland. No marketing or sales activities take place abroad.

Should you be interested in our products as a person domiciled outside Switzerland, we recommend that you contact a representative of the Swiss Life Group near you or one of our Group companies via their website (https://www.swisslife.com).

Updating our data protection declaration

Swiss Life reserves the right to modify this data protection declaration without prior notice to take account of current statutory provisions and changed business procedures. We will actively inform persons whose contact details are registered with us about major changes as and when they occur, provided this is possible without disproportionate effort. As a general rule, the data protection declaration in its current version at the start of processing applies for data processing. This data protection declaration does not form part of the contract.

© Swiss Life, September 2022 

The purpose of this data protection declaration is to provide you with transparent information about the processing of personal data for the conclusion and management of mortgages.

Introduction

Swiss Life Ltd (hereinafter Swiss Life or we) takes the protection of your privacy and personal data extremely seriously. Accordingly, the relevant principles of data protection legislation and other statutory and regulatory requirements apply in everyday practice at Swiss Life.

 This includes ensuring that Swiss Life adequately and consistently protects your personal data and assigns top priority to confidentiality, integrity, availability, traceability and proportionality requirements when processing your data.

Please find below an overview of the processing activities of personal data carried out by Swiss Life. This description is not exhaustive. Other matters relevant to data protection are additionally dealt with in other specific data protection declarations or general policy conditions and terms and conditions of business, entry conditions and similar documents.

Further information on data protection in relation to individual products or business activities, as well as the processing of your data on our website, can be found at https://www.swisslife.ch/en/privacy.

Responsible controller

In accordance with data protection legislation, the following company is responsible for the data processing described here:

Swiss Life Ltd
General-Guisan-Quai 40
P.O. Box, 8022 Zurich

For queries concerning data protection law, you can contact us at the following address: 

Swiss Life Ltd
Data Protection Officer
General-Guisan-Quai 40
P.O. Box, 8022 Zurich
E-mail: datenschutz@swisslife.ch

Categories of personal data processed

In connection with the conclusion and management of mortgages, we process the following categories of personal data in particular for the purposes set out in section 4:

• Master data (e.g. first and last names, street, number, place of residence, country of domicile, gender, date of birth, age, marital status, languages, nationality, residence permit, e-mail address, telephone number, type of employment);

• Income data (in particular gross income, bonuses for the past three years, information on alimony, information on other financial obligations, information on debt collection proceedings);

• Financing data (e.g. in particular equity, savings capital, pension assets, prepayment of inheritance or gift, third-party loans, amount of financing, purchase price);

• Data on the object of financing (in particular type of property, address of object of financing, description of property, existing estimate of market value, photos, details of building rights);

• Payment data (e.g. payment method data, date and amount of incoming payments, reminders);

• Contract data (e.g. data from offers, applications and contracts);

• Data for the fulfilment of our legal obligations and associated clarifications and reporting, such as AEOI/FATCA and AMLA (in particular US citizens/dual citizens, clarification of economic background, beneficial owners, controllers, politically exposed persons, comparison with sanction lists);

• Behavioural and preference data (information about specific actions, e.g. payments, the use of electronic communications, interaction with social media profiles, contacts with distribution partners etc.; information about your needs and interests which we obtain from both the analysis of existing data and data from third parties);

• Communication data (e.g. type, time and place of communication and its content).
  

We usually receive this data from you, but also potentially from third-party sources such as your family members, address service providers (master data), credit reporting agencies and other information service providers (e.g. master and financial data), representatives of you and other persons associated with you (e.g. contract data), offices (e.g. information we use for preferential data) and other sources (e.g. the media or Internet).

If you act on behalf of third parties or provide us with data of third parties, we assume that you have informed these third parties about our processing of their personal data. If these persons object to our data processing, this may have an impact on the contract concluded with you.

Processing purposes

Swiss Life processes your personal data (section 3) in connection with the conclusion and management of a mortgage in particular for the following purposes:

• Fulfilment of statutory and other legal requirements (e.g. from self-regulation, industry standards, official instructions and internal stipulations, e.g. on the prevention of money laundering and the financing of terrorism, clarification of legal and reputational risks, reporting, fulfilment of duties of disclosure, information provision and reporting, archiving, handling complaints and other notifications, monitoring of communication, internal or external investigations, disclosure of documents to authorities, support in the prevention, detection and investigation of criminal offences and other breaches). We process in particular master data, contract, property and payment data, communication data and, in some cases, behavioural data for these purposes;

• Initiation, conclusion, management and execution of mortgage contracts (in particular acquisition, advice, support and preparation of an offer, processing and administration of offers and contracts including forwarding of data to our cooperation partners and experts). Review of the granting of a loan and safeguarding customer service with regard to any granting of loans. We process in particular master data, income, financing and property data for this purpose.

• Prevention, risk management, legal protection (e.g. risk assessments, prevention of misuse, internal and external investigations, legal proceedings, corporate management and development). For this purpose we process, in particular, master data, contract data and financial data, as well as behavioural and communication data.

• Market research and product development (e.g. analysing the use of our offers, evaluating and improving existing offers and developing new offers). For this purpose we process, in particular, your master, behavioural and preference data, but also communication data and information from customer surveys, other surveys and studies and other information, e.g. from media monitoring services, from the media, from social media, from the Internet and from other public sources.

• Marketing (e.g. transmission of information and advertising from us and third parties, e.g. as a newsletter or printed matter, targeted addressing of existing customers, holding customer events and competitions, personalisation of information and advertising). For this purpose, we link data that we process about you and determine preference data. You may object to processing for marketing purposes at any time by notifying us. Further information on your rights can be found in section 7.

• Additional purposes: e.g. security purposes, monitoring buildings and publicly accessible premises, internal administration, training and education, bookkeeping, data archiving, managing IT, safeguarding our rights, evaluating and improving internal processes, statistics and research, safeguarding other legitimate interests.

• Customer service: As part of our customer service, one of our service units may contact you. Swiss Life processes your personal data within the scope of our service units to make appointments for advisory meetings and manage existing customer relationships.

“Processing” means any handling of personal data, e.g. its collection, storage, use, disclosure and deletion, as well as automated evaluation and the determination of preferential data, for risk assessment purposes or to conduct statistical evaluations. This also includes profiling, i.e. automated processing for analysis and forecasting purposes (e.g. to combat money laundering and terrorism financing, to combat abuse, for customer care and for marketing purposes).

Data recipients

We may disclose data pursuant to section 3 in particular to the following categories of recipient to the extent required for the purposes pursuant to section 4:

• Counterparties and banks in transactions;

• Our Group companies (for details see www.swisslife.com/en/home/about-us.html);

• Real estate brokers, address providers and brokers;

• Experts

• SwissFex mortgage portal

• Authorities, courts and offices;

• Other third parties, e.g. banks or cooperation partners;

• Internal and external service providers (e.g. IT service providers, address and shipping service providers, marketing, distribution, communication or printing service providers, service providers in building management, credit reporting agencies, debt collection service providers, consulting firms, auditors, etc.).

These recipients may be located abroad (e.g. when transmitting personal data to banks and other bodies in connection with assets located abroad, when purchasing IT services, in legal proceedings abroad, etc.). Your data may therefore be processed anywhere in the world, including outside the EU or the European Economic Area (e.g. in the US). Not all of these countries have a level of data protection equivalent to Swiss law. We therefore take contractual precautions and generally make use of standard contractual clauses (further information can be found at www.edoeb.admin.ch/edoeb/en/home/data-protection/handel-und-wirtschaft/transborder-data-flows.html), unless an exception applies (e.g. in legal proceedings abroad, in cases of overriding public interest if the processing of a contract requires such disclosure, if you have given your consent).

Duration of processing

We process your data for as long as our processing purposes, the statutory retention periods and our legitimate interests in processing for documentation and evidence purposes require or storage is technically necessary. The storage duration is based on legal and internal regulations and the processing purposes (section 4). If these purposes have been achieved or no longer apply and there is no longer any obligation to retain your data, we will delete or anonymise the latter as part of our usual procedures.

Your rights

You have certain rights as defined by the relevant legal conditions and framework:

• to request information from us as to whether and which data we process about you;

• to request us to correct data if it is inaccurate;

• to object to our processing and to request the deletion of data if we are not obliged or entitled to further processing;

• to ask us to hand over certain personal data in a conventional electronic format or transfer the data to another controller;

• to revoke your consent if our processing is based on your consent

If we notify you of an automated decision in a specific instance, you have the right to state your position and to request that the decision be reviewed by a natural person.

If you wish to exercise any rights against us, please contact us in writing (section 2). In order to rule out misuse, we need to identify you.

If you do not agree with our handling of your rights or data protection, please let us know as specified under section 2. You can contact the Swiss supervisory authority at https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact/address.html.

Restriction of the range of products and services

Swiss Life Switzerland acts exclusively for clients whose head office or domicile is in Switzerland. No marketing or sales activities take place abroad.

Should you be interested in our products as a person domiciled outside Switzerland, we recommend you contact a representative of the Swiss Life Group near you or one of our Group companies via their website https://www.swisslife.com).

Updating our data protection declaration

Swiss Life reserves the right to modify this data protection declaration without prior notice to take account of current statutory provisions and changed business procedures. We will actively inform persons whose contact details are registered with us about major changes as and when they occur, provided this is possible without disproportionate effort. As a general rule, the data protection declaration in its current version at the start of processing applies for data processing. This data protection declaration does not form part of the contract.

©Swiss Life, September 2022

This data protection declaration is intended to provide you with transparent information about the processing of personal data in our customer portal.

Introduction

You can view and save your insurance and contractual relationships with Swiss Life as well as your other asset management mandates in Swiss Life customer portal. The data processed for this is displayed in a domain only accessible to the applicable user (user account). Swiss Life takes the necessary technical and organisational measures to ensure compliance with data protection and data security. Use of Swiss Life customer portal is at the entire discretion of the user and can be terminated by him or her at any time.

Further information on data protection in relation to individual products or business activities, as well as the processing of your data on our website, can be found at https://www.swisslife.ch/en/privacy.

Responsible party

In accordance with data protection law, the following company is responsible for the data processing described here:

Swiss Life Ltd
General-Guisan-Quai 40
P.O. Box
8022 Zurich

For data protection concerns, you can contact us at the following address

Swiss Life Ltd
Data protection officer
General-Guisan-Quai 40
P.O. Box, 8022 Zurich
E-mail: datenschutz@swisslife.ch

Categories of processed data

The following categories of personal data in particular are depicted in the customer portal for the purposes set out in no. 4:

• Master data (e.g. name, address, contact information, gender, date of birth and age, marital status, languages, tax domicile);
• Contract data (e.g. policy term, type of insurance and cover, insured risks, benefits);
• Financial data (e.g. assets, custody account data, income and expenditures, investment profile information, payments and receivables, payment method data);
• Support data (the support data comprises information about the user’s hardware and software as well as further details of the support case, such as contact and authentication information, information about the status of Swiss Life customer portal at the time the error occurred and/or during diagnosis and files for error tracking;
• Behavioural data (as part of accessing Swiss Life customer portal, the data are entered in cookies and a log file. This makes it possible to determine which user accessed the customer portal at what time);
• Communication data (e.g. type, time and place of communication and its content).

We usually receive this data from you, but also potentially from third-party sources such as custodian bank, address service providers (master data), credit reporting agencies and other information service providers (e.g. master and financial data), representatives of you and other persons associated with you (e.g. contract data and other sources) (e.g. the media or internet).

If you act on behalf of third parties or provide us with data of third parties, we assume that you have informed these third parties about our processing of their personal data. If these persons object to our data processing, this may have an impact on the contract concluded with you.

Processing purposes

We process your personal data (no. 3) in the customer portal for the following purposes:

• Presentation of your insurance contracts, benefits and contractual relationships. If you administer your asset management mandate in the customer portal, your custody account data will be regularly updated by the custodian bank in the customer portal;
• Support in case of system errors, problems in the user guidance after a call to the hotline, a query by e-mail or via the online form. Once the user has been identified, support is provided by telephone or remote access. Only the contents of the customer portal can be viewed remotely;
• Improvement of the customer portal and analysis of performance, error or misuse;
• Fulfilment of statutory and other legal requirements (e.g. industry standards and internal stipulations, e.g. on the prevention of money laundering and terrorism financing, clarification of legal and reputation risks, reporting, fulfilment of duties of disclosure, information provision and reporting, archiving, handling complaints and other notifications, monitoring of communication, internal or external investigations, disclosure of documents to the authorities, support in the prevention, detection and investigation of criminal offences and other breaches). We process in particular master data, contract and financial data, communication data and, in some cases, behavioural data for these purposes
• Market research and product development (e.g. analysing the use of our offers, evaluating and improving existing offers and developing new offers). For this purpose we process, in particular, your master, behavioural and preference data, but also communication data and information from customer surveys, other surveys and studies and other information, e.g. from media monitoring services, from the media, from social media, from the internet and from other public sources.
• Marketing (e.g. transmission of information and advertising from us and third parties, e.g. as a newsletter or printed matter, targeted addressing of existing customers, holding customer events and competitions, personalisation of information and advertising). To that end, we link data that we process about you and determine preference data. You may object to the processing for marketing purposes at any time by notifying us. Further information on your rights can be found in no. 8.

"Processing" means any handling of personal data, e.g. its collection, storage, use, disclosure and deletion, as well as automated evaluation and the determination of preference data, for risk assessment purposes or to conduct statistical evaluations. This also includes profiling, i.e. automated processing for analysis and forecasting purposes (e.g. to combat money laundering and terrorism financing, to combat abuse, for customer care and for marketing purposes.

Data recipients

We may disclose data pursuant to no. Fehler! Verweisquelle konnte nicht gefunden werden.in particular to the following categories of recipient to the extent required for the purposes required under Fehler! Verweisquelle konnte nicht gefunden werden. :

• our Group companies (for details see www.swisslife.com/en/home/about-us.html);
• Authorities, courts and offices;
• internal and external service providers (e.g. IT service providers, address and shipping service providers, marketing, distribution, communication or printing services, credit reporting agencies, consulting firms, auditors, etc.).

These recipients may be located abroad (e.g. when transmitting personal data to banks and other bodies in connection with assets located abroad, when purchasing IT services, in legal proceedings abroad, etc.). Your data may therefore be processed anywhere in the world, including outside the EU or the European Economic Area (e.g. in the US). Not all of these countries have a level of data protection equivalent to Swiss law. We therefore take contractual precautions and generally make use of standard contractual clauses (further information can be found at www.edoeb.admin.ch/edoeb/en/home/data-protection/handel-und-wirtschaft/transborder-data-flows.html), unless an exception applies (e.g. in legal proceedings abroad, in cases of overriding public interest, if the processing of a contract requires such disclosure, if you have given your consent).

Duration of processing

We process your data for as long as our processing purposes, the statutory retention periods and our legitimate interests in processing for documentation and evidence purposes require or storage is technically necessary. The storage duration is based on legal and internal regulations and the processing purposes (no. 3). If these purposes have been achieved or no longer apply and there is no longer any obligation to retain it, we will delete or anonymise your data as part of our usual procedures.

The user can place an account deletion order via the portal. Personal data held in connection with Swiss Life contracts and contracts with other insurance companies under management by Swiss Life, in particular contract data, are stored by Swiss Life in accordance with legal or other provisions. Details on the processing of your contract data can be found via the following link: https://www.swisslife.ch/en/privacypolicy. The data stored for the user in the administration and partner systems of Swiss Life is not affected by this.

Your rights

You have certain rights as defined by the relevant legal conditions and framework:

• to request information from us as to whether and which data we process about you;
• that we correct data if it is inaccurate;
• to object to our processing and to request the deletion of data if we are not obliged or entitled to further processing;
• to ask us to hand over certain personal data in a conventional electronic format or transfer the data to another controller;
• to revoke your consent if our processing is based on your consent.

If we notify you of an automated decision in a specific instance, you have the right to state your position and to request that the decision be reviewed by a natural person.

If you wish to exercise any rights against us, please contact us in writing (no. 2). In order to rule out misuse, we need to identify you.

If you do not agree with our handling of your rights or data protection, please let us know as specified under no. 2. You can contact the Swiss supervisory authority at https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact/address.html.

Restriction of the range of products and services

Swiss Life Switzerland acts exclusively for clients whose head office or domicile is in Switzerland. No marketing or sales activities take place abroad.

Should you be interested in our products as a person domiciled outside Switzerland, we recommend you contact a representative of the Swiss Life Group near you or one of our Group companies via their website https://www.swisslife.com).

Right of modification to the provision

Swiss Life reserves the right to modify this data protection declaration without prior notice to take account of current statutory provisions and changed business procedures. We will actively inform persons whose contact details are registered with us about major changes as and when they occur, provided this is possible without disproportionate effort. As a general rule, the data protection declaration in its current version at the start of processing applies for data processing. This data protection declaration does not form part of the contract.

Further provisions

The terms of use of Swiss Life customer portal apply additionally.

©Swiss Life, September 2022